Privacy Policy

Who we are

Tree Removal Augusta is a referral service for tree work in Augusta, Georgia. We do not perform tree work. We pass your request to [PARTNER BUSINESS NAME], an independent tree company.

Information we collect

• Information you give us: name, phone number, email, property address or neighborhood, details about your tree job, photos you upload and anything you write in a form or say on a call.
• Call information: the number you call from, the time and length of the call, and a recording of the call.
• Information collected automatically: IP address, device and browser type, pages visited, how you arrived on the site and approximate location.
• Cookies and similar tools: see our Cookie Policy.

How we use information

• To answer your request and connect you with a tree company.
• To send the estimate or follow-up you asked for.
• To check the quality of calls and training.
• To measure how the site performs and improve it.
• To prevent spam and fraud.
• To follow the law.

Call recording

Calls to the number on this site may be recorded and monitored for quality, training and records. Georgia allows recording with the consent of at least one party, and other states may require everyone’s consent.

We tell you at the start of the call that it may be recorded. If you do not want to be recorded, tell the caller or send the form instead.

Who we share information with

• [PARTNER BUSINESS NAME]: we send your request, contact details and job details to the company so it can contact you and give you an estimate. Its use of your information is covered by its own policy.
• Service providers: companies that host the site, track calls, process forms, send messages or provide analytics. They may use your information only to provide services to us.
• Legal and safety: when the law requires it, or to protect rights, safety or property.
• Business transfer: if the site is sold or merged, your information may go to the new owner.

How long we keep information

We keep lead and call information for [24] months, or longer if the law requires it. We delete or anonymize it after that.

Your choices and rights

• Ask us to show, correct or delete the information we hold about you by emailing [email protected].
• Opt out of marketing texts by replying STOP.
• Block or delete cookies in your browser settings.
• Depending on the state where you live, you may have additional rights under its privacy law. Tell us your state when you write and we will respond as that law requires.

Children

This site is for adults. We do not knowingly collect information from anyone under 18.

Security

We use reasonable measures to protect information. No system is fully secure, so we cannot guarantee absolute security.

Links to other sites

This site may link to other websites. We are not responsible for their content or privacy practices.

Changes

We may update this policy. The effective date at the top shows the latest version.

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